At BB&R Design-Build, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our services.
1. Information We Collect
We collect information that you voluntarily provide when interacting with our website, signing up for our services, or engaging with our communication channels (such as email or text messages). The types of information we may collect include:
- Personal Information: Your name, contact information (e.g., phone number, email address), and any other details you provide.
- Usage Information: Data related to how you interact with our website, such as pages visited, time spent on the site, and other related metrics.
- Device and Technical Information: Details like your IP address, browser type, and device identifiers, which help us improve user experience.
2. How We Use Your Information
We use your information for purposes such as:
- Service Delivery: To provide, maintain, and improve our cleaning services and respond to your inquiries.
- Communication: To send reminders, updates, feedback requests, and promotional messages if you have opted in to receive such communications.
- Personalisation and Analytics: To tailor our website experience, understand user preferences, and perform data analytics that helps us enhance our offerings.
3. Sharing Your Information
We may share your information with:
- Service Providers: Third-party providers who assist with our business operations, including payment processing, customer support, marketing, and data analysis. These providers are required to protect your information and may not use it for any purposes beyond those outlined in this policy.
- Legal Obligations: When required by law or to protect our rights, safety, or property, or to comply with legal processes.
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
4. Data Security
BB&R Design-Build employs reasonable security measures to protect your information from unauthorized access, alteration, or disclosure. While we strive to use commercially acceptable means to protect your data, no transmission over the Internet or electronic storage is entirely secure. Therefore, we cannot guarantee its absolute security.
5. Your Choices and Rights
- Access and Updates: You may request access to or correction of your personal information by contacting us directly.
- Opt-Out of Communications: You can unsubscribe from marketing emails by clicking the unsubscribe link at the bottom of our messages or reply “STOP” to any of our text messages to opt out of further SMS communications.
6. Use of Cookies
Our website may use cookies to enhance user experience. Cookies are small files stored on your device that allow us to recognize your browser and capture certain information. You can manage cookie preferences through your browser settings.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on our website with a revised effective date. Continued use of our services after any modifications signifies acceptance of the revised policy.
9. Contact Us
For any questions or concerns regarding these Privacy Policy, please contact us at:
BB&R Design-Build
kevin@bbrdesignbuild.com
+1 508-829-1900
Last Updated: 11/6/2024
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